Staff
qualities and characteristics:
Our staff members possess a genuine
desire to help people. We focus on essential qualities such as patience,
understanding and dependability. Technical skills, such as the ability to
provide personal care, prepare healthy meals and assist persons in wheelchairs
or hospital beds, are also areas of focus. Since job responsibilities and
individual client needs are constantly changing, our staff must possess
excellent communication skills.
Selection
Criteria:
Our professional staff is trustworthy
and courteous. Each staff member is carefully selected and must satisfy our
rigorous employment criteria, which includes:
Screening:
- Registered Home Care Aide with the State
of California
- Minimum of 2 years’ experience in home
care
- Live Scan Finger printing
- FBI Criminal Background check
- Mandatory Skills training
- Positive previous employment references
- Drug Test
Ongoing:
- Maintain
current State license and all requirements
- Random
drug testing
- Motor vehicle check and pull notice
- On-duty spot checks
- Mandatory annual skill and safety
training
- Routing TB testing
Training
and Orientation:
Each caregiver will possess the skills
necessary to meet the client’s request. A home assessment is performed for
each client prior to the beginning of service. This consultation is done by a
registered nurse and is designed to identify the specific needs of the client.
Upon completion of the assessment, a
personalized plan of care is developed, and a caregiver is selected and trained
to meet the specific needs of the client. Our ongoing client satisfaction
program helps ensure that each caregiver meets and exceeds the client’s
expectations.
Insurance
and Bonding:
All caregivers are employees of
Tele-Bridge Medical. No independent contractors are used. All staff are
covered by Worker’s Compensation Insurance, Liability Bond and all required
taxes are withheld and paid by Tele-Bridge Medical.
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